Privacy Policy

Introduction

Welcome to https://car-recovery-dubai.terratrek.net (hereinafter referred to as “Car Recovery Dubai,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our users, in accordance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Privacy Act (UCPA)
Connecticut Total Data Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://car-recovery-dubai.terratrek.net
Mobile applications and services associated with our brand
Interactions on social media platforms that we manage
Any other digital services or products offered by Car Recovery Dubai

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our practices when:

Using Our Services: When you register as an authorized user for our applications or services, or access exclusive features, we process your data to deliver personalized experiences.
Visiting Our Websites: Every time you browse our websites, we may collect certain information as described in the next section.
Communication with Us: We interact with users through various channels, including email, phone calls, and SMS/text messages, which fall under our data processing activities.

Personal Data Collection

We collect diverse types of personal information to enhance your experience and improve our services. These include:

Account Information: Details required to set up and maintain your user account on our platforms.
Payment Information: Credit card details, billing addresses, and payment history for transactions made through our systems.
Financial Information: Data related to your financial status or banking activities, if you choose to share it or use our financial services.
Purchase Information: Records of products or services purchased from us, including order details and preferences.
Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information for delivery purposes and analytics.
Location Data: Your geographic location data when you interact with our apps or websites, used for personalized content and services.
Feedback and Reviews: Any comments, reviews, or ratings shared by users regarding our products or services.
Social Media Information: Publicly available details from your social media profiles when you choose to connect them to our services.
Product Interest: Data about the products that interest you, including browsing history and interactions with marketing materials.

We collect this data through various methods:

User input forms and registration processes
Automated tracking technologies, such as cookies and pixels
Interactions with customer support teams
Third-party sources who provide data in adherence to their privacy policies

Cookies and Similar Technologies

Car Recovery Dubai uses cookies and similar technologies to enhance user experience and gather analytics. Cookies are small text files stored on your browser that serve various purposes:

Strictly Necessary Cookies: Ensure the basic functions of our websites and applications, like secure login sessions.
Preference Cookies: Remember your preferences, such as language settings or display options, to personalize your experience.
Analytics Cookies: Track aggregated user behavior to improve our services and understand website performance.

You can control and manage cookies through your browser settings, but please note that disabling certain cookies may impact your access to some features.

User Rights and Choices

Depending on your jurisdiction, you have specific rights regarding your personal data:

Access: You have the right to request access to the personal information we hold about you.
Rectification: You can ask us to correct any inaccurate or incomplete data we have stored.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal information.
Restriction: You may limit our processing of your data for specific purposes.
Data Portability: We can provide your personal information in a structured, commonly used format upon request.
Objection: You have the right to object to certain processing activities, including direct marketing and profiling.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or if you have any privacy-related inquiries, please contact our dedicated privacy team at:
Email: [email protected]
Postal Address: Car Recovery Dubai Privacy Team, [Address], [City], [Country]

Changes to Privacy Policy

Car Recovery Dubai reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, concerns, or requests related to privacy:
Email: [email protected]
Postal Address: Car Recovery Dubai, [Address], [City], [Country]

We appreciate your trust in us, and we are committed to maintaining the security and confidentiality of your personal data.